Microsoft Outlook 2010 (77-884)

About This Exam

77-884: Microsoft Outlook 2010 Certification

Overview

The Microsoft Office Specialist (MOS) 77-884 exam validates proficiency in using Microsoft Outlook 2010. This certification demonstrates that candidates have mastered the core features of Outlook 2010 and can effectively use this email and personal information management application in a professional environment.

Exam Details

• Exam Name: Microsoft Outlook 2010
• Exam Code: 77-884
• Certification Type: Microsoft Office Specialist (MOS)
• Software Tested: Microsoft Outlook 2010
• Exam Format: Performance-based testing in a live Outlook environment
• Duration: 50 minutes
• Number of Questions: Approximately 30-35 tasks
• Passing Score: 700 (on a scale of 1-1000)

Skills Measured

The 77-884 exam measures the candidate's ability to:

1. Managing the Outlook Environment
   • Apply and manipulate Outlook program options
   • Manage multiple Outlook profiles
   • Configure AutoArchive settings
   • Customize the Quick Access Toolbar and Ribbon
2. Creating and Formatting Item Content
   • Create and send email messages
   • Create and manage Quick Steps
   • Create and manage signatures
   • Format message content
   • Attach files and items to messages
3. Managing Email Messages
   • Clean up the mailbox
   • Create and manage message rules
   • Manage junk email
   • Search for messages
   • Manage message responses
4. Managing Contacts
   • Create and modify contacts and contact groups
   • Import and export contacts
   • Search for contacts
   • Update and share contacts
5. Managing Calendar Objects
   • Create and modify appointments, meetings, and events
   • Configure calendar items and settings
   • Create and manipulate meeting requests
   • Schedule resources
   • Share calendars
6. Working with Tasks, Notes, and Journal Entries
   • Create and modify tasks
   • Accept and decline task requests
   • Update task status
   • Create and modify notes
   • Record and modify journal entries

Preparation Resources

Candidates preparing for the 77-884 exam can utilize various resources:

• Official Microsoft training materials
• MOS Study Guides for Outlook 2010
• Practice exams and simulation software
• Instructor-led training courses
• Online tutorials and video courses
• Microsoft Official Academic Course materials

Target Audience

This certification is ideal for:

• Administrative professionals
• Executive assistants
• Office managers
• Business professionals
• Help desk personnel
• Students
• Anyone who uses Outlook extensively for email and scheduling

Value of Certification

Earning the MOS Outlook 2010 certification:

• Validates technical expertise with Outlook 2010
• Demonstrates proficiency in email management and organization
• Shows employers a commitment to professional development
• May improve job prospects and career advancement opportunities
• Serves as a foundation for more advanced Microsoft certifications