Incident Reporting System
Structured system for documenting, investigating, and managing cheating incidents.
Incident Documentation
Automated Reports
- System-Generated Reports: Automatic documentation of detected violations
- Evidence Collection: Automatic capture of relevant evidence
- Timeline Construction: Chronological record of suspicious activities
- Data Preservation: Secure storage of incident evidence
Manual Reporting
- Observer Reports: Manual incident reporting by proctors or administrators
- Participant Reports: Allow participants to report suspicious behavior
- Follow-Up Reports: Additional documentation during investigation
- External Reports: Integration with external reporting systems
Report Components
Incident Details
- Participant Information: Identity and details of involved participants
- Exam Information: Details about the exam and session
- Violation Type: Category and severity of the suspected violation
- Evidence Summary: Overview of collected evidence
Evidence Package
- Screen Recordings: Video evidence of suspicious behavior
- Activity Logs: Detailed logs of user activities and interactions
- Performance Data: Statistical analysis and performance comparisons
- Technical Data: Browser logs, device information, and system data
Investigation Notes
- Reviewer Comments: Notes from incident reviewers and investigators
- Decision Rationale: Explanation of decisions and conclusions
- Action Taken: Record of any disciplinary or corrective actions
- Follow-Up Plans: Plans for monitoring or additional investigation
Incident Workflow
Initial Processing
- Incident Detection: Automated or manual incident identification
- Evidence Collection: Gather all relevant evidence and data
- Initial Classification: Categorize incident type and severity
- Assignment: Assign to appropriate reviewer or investigator
Investigation Process
- Evidence Review: Thorough examination of collected evidence
- Additional Data: Collect any additional needed information
- Analysis: Statistical and behavioral analysis of evidence
- Conclusion: Determine if violation occurred and severity level
Resolution
- Decision Documentation: Record investigation conclusion and rationale
- Action Implementation: Apply appropriate consequences or remediation
- Notification: Inform relevant parties of decision and actions
- Case Closure: Close incident with complete documentation
Quality Assurance
Review Process
- Peer Review: Multiple reviewer validation for serious incidents
- Appeal Process: Structured appeal process for contested decisions
- Accuracy Validation: Regular validation of detection algorithms
- Process Improvement: Continuous improvement of detection and reporting
Documentation Standards
- Consistent Format: Standardized incident report format
- Complete Records: Comprehensive documentation requirements
- Legal Compliance: Ensure reports meet legal and policy requirements
- Confidentiality: Protect privacy and confidential information